What Clients Say

We found Craig very helpful in our planning process.  He got to know the management team, the company, and our issues early on, tailored the discussions and made them very relevant for us.  There is nothing “cookie-cutter” about their approach.  They “get it” and more importantly, can help your management “get it”.

Arete Passas, President

Our  positive strides in improving our customer retention were directly attributable to Gary’s methodology and strategic approach to problem solving, planning and implementation. Gary provided straight-talk, fact-based and common sense solutions.

Christopher Brown, President & CEO
SimonDelivers

Craig Britton’s direction took our company’s message and processes from good to great. He’s a master at understanding complex systems and subjects, recognizing where they can be improved and delivering actionable recommendations. Craig found ways to enhance our business that we never expected. We would recommend Craig to any company that wants to improve its fortunes.

Devon Treadwell, Principal Partner

Gary’s thought leadership and ability to dissect complex issues and distill them down to their simplest core were instrumental in Green Mountain Energy acquiring significant new customers in every market we entered and producing nearly $300 million in annualized revenue. Gary was a key factor in Green Mountain Energy being awarded The Financial Times International Energy Award for the best sales and marketing campaigns of all utilities. His leadership and mentoring skills dramatically imporved the skills and capabilties of our sales and marketing people. Gary was a true partner in our efforts.

Kevin Hartley, Chief Marketing Officer
Green Mountain Energy

I have relied upon Craig’s business advice and expertise for many years, and trust him as a colleague. His organized style is distinguished by his analytical abilities, marketing know-how and planning knowledge, and enhanced by his rare listening skills. Recently, I engaged all those skills in a brain-storming session, as I considered the reworking of my company’s identity. I found Craig’s recommendations to be insightful, well directed, and extremely helpful.

Phillip Lund, President and Owner

I worked with Craig on a coaching plan to help me successfully make the transition from being a member of the Senior Management team to leading the group, as newly appointed President and CEO. I found Craig’s advice and coaching to be based on real-world experience, straight forward, practical and very useful. He helped me prioritize key issues as we sorted through and updated our business strategies, and gave me effective methods to help meet deadlines, encourage accountability and drive for results. I would recommend Craig as a Sr. Management Coach to any individual or organization.

Mike Klein, President & CEO
Manhattan Toy